Terms & Conditions & Rules of Hire

Safe, secure and stress free.

Welcome to Belsay Bark Park. Our aim is to provide a safe, secure and enjoyable space where dogs can run freely and owners can relax.

By making a booking and using Belsay Bark Park, you agree to these Terms & Conditions and Rules of Hire.

Your Booking

• All visits must be booked in advance through our online booking system.
• All bookings are for exclusive private hire of the field. You will have sole use of the field during your booked session.
• You may bring up to 6 dogs per booking.
• Family and friends are welcome to accompany you, including children. Children must be supervised by a responsible adult at all times.
• Bookings are non-transferable.
• Payment must be made online at the time of booking.
• Your gate access code will be provided in your booking confirmation email.
• Bookings can be changed or rescheduled without charge up to 24 hours before the start of your session, subject to availability.
• Bookings cannot be changed or cancelled within 24 hours of the booked start time.
• Refunds are not available.

Opening Times

Belsay Bark Park is open 7 days a week:

April – September:
7.00am – 8.00pm
Latest booking: 7.00pm

October – March:
8.00am – 5pm
Latest booking: 4.00pm

Opening times may occasionally change for maintenance, exceptional weather or other operational reasons.

On Arrival

Please arrive a little early so that you have enough time to park and enter the field within your booked session.

1. Enter the car park and park in the designated area.
2. Enter your access code on the keypad at the gate.
3. Your access code will work from the start of your booked session and for a 10-minute grace period after your allocated start time. If you arrive more than 10 minutes late, your access code will no longer work and you will not be able to enter the field.
4. Once you have entered your access code, the gate will unlock.
5. Please make sure the gate is securely closed before releasing your dog.
6. Do not enter the field if another customer is still using it.
7. Please only enter the field during your booked time.

For the safety and privacy of all customers, please never enter the field before your allocated start time.

If you arrive late, your session will still end at the original booked finish time and cannot be extended.

At the End of Your Session

Please allow enough time to gather your belongings, secure your dogs and leave the field.

You must leave promptly at the end of your allocated booking so that the next customer can enter on time.

If you arrive late, your session cannot be extended.

Why not arrive a little early and enjoy a coffee from the Blacksmith’s Coffee Shop?

Dogs

For the health and safety of all dogs using Belsay Bark Park:

• Dogs must be fully vaccinated and their vaccinations and worming treatments should be kept up to date.
• Bitches in season must not use the field.
• Dogs must not be left unattended in the field or in vehicles.
• You must be confident that your dog can safely use the enclosed field and cannot jump, climb or otherwise escape from the fencing.
• Please do not allow your dog to dig.
• Dogs must be kept under your control at all times.
• Dogs displaying signs of a contagious illness should not be brought to the field.

Belsay Bark Park is particularly suitable for nervous, anxious or reactive dogs because each booking is private and exclusive. However, the Hirer remains responsible for assessing whether the field is suitable for their individual dog.

Children & Guests

Family and friends are welcome to join you.

Children must be supervised by a responsible adult at all times.

For everyone’s safety, please do not allow children to climb on or interfere with fencing, gates or other equipment.

Please also respect our neighbours by keeping noise to a reasonable level.

Dog Waste & Rubbish

Dog waste bins are provided for your used poo bags and general rubbish bins are available on site. Please use them.

The field must be left clean and tidy for the next customer.

Facilities

Belsay Bark Park provides:

• Secure enclosed fencing
• Secure parking
• Fresh drinking water and bowls
• A weather shelter and seating area
• Dog waste bins
• General rubbish bins

Please leave all facilities clean and tidy after use.

Kind & Responsible Dog Handling

Belsay Bark Park has a zero-tolerance approach to harsh handling of dogs, whether verbal or physical.

Dogs must be treated with kindness and respect at all times.

Any person found to be using harsh, abusive or cruel handling methods may be asked to leave and may be refused future bookings.

Field & Equipment

The field is a natural outdoor environment. Ground conditions may vary and there may be natural hazards, uneven surfaces, mud, standing water, vegetation and other features associated with an outdoor rural environment.

Please take care and supervise children and dogs appropriately.

Do not:

• Dig holes.
• Damage the grass, fencing, gates or equipment.
• Climb on fencing or gates.
• Move or interfere with equipment.
• Leave rubbish behind.
• Deliberately disturb wildlife or neighbouring livestock.

Any damage to the Belsay gates, fencing or equipment must be reported to the Belsay Estate Office on 01661 881206 as soon as possible.

Parking

Vehicles and their contents are left at the owner’s risk.

Please park only in the designated parking area and do not obstruct access routes or gates.

Belsay Bark Park cannot accept responsibility for loss or damage to vehicles or their contents except where liability cannot lawfully be excluded.

CCTV

Please note that 24-hour CCTV is in operation at Belsay Bark Park for security, safety and the protection of the Field, its users and property.

Further information about how CCTV and personal information are handled can be found in our Privacy Policy.

Good Neighbours

Belsay Bark Park is part of the Belsay community and being a good neighbour matters to us. We know dogs will bark, but we ask every visitor to be considerate of local residents, keep noise to a minimum and arrive and leave quietly. We actively monitor the Field and welcome feedback from our neighbours. Read our Noise & Neighbourhood Policy →

Emergencies & Concerns

If you have an emergency or have any concerns about the field, fencing, gates or equipment during your visit, please contact:

Belsay Estate Office
01661 881206

In a life-threatening emergency, please call 999.

Your Responsibility

Use of Belsay Bark Park is at the Hirer’s own risk, subject to any liability which cannot legally be excluded or limited.

You are responsible for:

• Your dog(s).
• Your children and guests.
• Your personal belongings.
• Ensuring gates are securely closed.
• Ensuring your dog(s) remain safely within the enclosed area.
• Leaving the field and facilities clean and tidy.
• Reporting any damage or safety concerns.

By making a booking, you confirm that you have read, understood and agreed to our  Terms & Conditions and Detailed Booking Policy.

Belsay Bark Park – safe, secure and stress free.